Terms of service

Welcome to Error Jewelry. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and content available through https://error.jewelry.

By accessing, browsing, or placing an order through our website, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our website.

Eligibility

By using this website, you confirm that:

  • You have the legal capacity to enter into binding agreements.
  • All information provided by you is accurate, complete, and current.

Products & Availability

All products displayed on our website are subject to availability.

We reserve the right to:

  • Modify, discontinue, or withdraw products without prior notice.
  • Limit quantities purchased by any customer.
  • Refuse service or cancel orders at our discretion.

Product availability shown on the website may occasionally differ from actual inventory levels.

Pricing & Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices are subject to change without prior notice.

Error Jewelry reserves the right to correct pricing errors, typographical mistakes, inaccurate product descriptions, or technical errors at any time, including after an order has been placed.

If an order is cancelled due to a pricing or technical error, any payment received will be refunded in full.

Order Acceptance & Cancellation

Placement of an order does not constitute acceptance of the order.

Error Jewelry reserves the right to:

  • Accept or reject any order.
  • Cancel orders suspected of fraud, unauthorized activity, misuse, or pricing errors.
  • Request additional verification before processing an order.

Orders for customized, personalized, engraved, or made-to-order products may not be cancelled once production has commenced.

Product Images & Descriptions

We make every effort to accurately display our products.

However, product photographs, renders, videos, graphics, and digital representations are intended for illustrative purposes only.

Minor variations in:

  • Color
  • Finish
  • Stone appearance
  • Dimensions
  • Weight
  • Plating tone
  • Craftsmanship details

may occur due to screen settings, photography, lighting conditions, manufacturing processes, hand-finishing, and natural product characteristics.

Such variations shall not be considered defects.

Product Care

Customers are responsible for following the care instructions provided with their jewelry.

Improper storage, exposure to chemicals, perfumes, moisture, cosmetics, water, sweat, or misuse may affect the appearance and longevity of jewelry products.

Lifetime Replating, Warranty & Buyback

Error Jewelry may offer programs including:

  • Lifetime Replating
  • Manufacturing Warranty
  • Lifetime Buyback

Each program is governed by its own terms and conditions.

Eligibility under one program does not imply eligibility under any other program.

Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product designs
  • Images
  • Graphics
  • Videos
  • Product descriptions
  • Website content
  • Trademarks

is the exclusive property of Error Jewelry and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written consent.

Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Interfere with website functionality.
  • Submit false information.
  • Engage in fraudulent transactions.
  • Violate any applicable law or regulation.

User Accounts

If you create an account with Error Jewelry:

  • You are responsible for maintaining account confidentiality.
  • You are responsible for all activity under your account.
  • You must immediately notify us of any unauthorized access.

Error Jewelry shall not be liable for losses resulting from unauthorized use of your account.

Third-Party Services

Our website may contain links to third-party websites, payment providers, logistics partners, or external services.

Error Jewelry does not control and is not responsible for the content, practices, or policies of third-party services.

Limitation of Liability

To the fullest extent permitted by law, Error Jewelry shall not be liable for:

  • Indirect damages.
  • Incidental damages.
  • Consequential damages.
  • Loss of profits.
  • Loss of business opportunities.
  • Loss of data.

Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

Force Majeure

Error Jewelry shall not be responsible for delays or failures resulting from events beyond our reasonable control, including:

  • Natural disasters
  • Floods
  • Fires
  • Pandemics
  • Government actions
  • Labour disputes
  • Transportation disruptions
  • Power outages
  • Courier delays

Indemnification

You agree to indemnify and hold harmless Error Jewelry, its directors, employees, affiliates, agents, and representatives from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of the website.
  • Your violation of these Terms.
  • Your violation of applicable laws.

Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

Modifications to These Terms

Error Jewelry reserves the right to modify, amend, or update these Terms at any time without prior notice.

Changes shall become effective immediately upon publication on the website.

Continued use of the website following any updates constitutes acceptance of the revised Terms.

Contact Us

For questions regarding these Terms of Service, please contact:

Email: info@error.jewelry

WhatsApp: +91 90756 07569

Website: https://error.jewelry