Privacy policy

This Privacy Policy describes how Error Jewelry ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase through our official website : https://error.jewelry

By using the Site, you agree to the collection and use of your information as described below.

If you do not agree, please do not use our Services.

1. Information We Collect
We collect the following types of personal data:

  • Contact Info: Name, email, phone, billing/shipping address
  • Order Details: Products purchased, payment confirmation
  • Account Info: Login, password (if you create an account)
  • Customer Support: Messages you send us
  • Usage Data: IP address, browser info, device type, pages visited (via cookies)

2. How We Use Your Information
We use your info to:

  • Process and ship your orders
  • Communicate with you about purchases and support
  • Improve our Site and Services
  • Send promotional emails (you can opt out anytime)
  • Detect and prevent fraud or misuse

3. Sharing Your Information
We may share your info with:

  • Service Providers (e.g., payment processors, Shopify, shipping partners)
  • Marketing Partners (for ads and offers)
  • Legal Authorities (if required by law or for fraud prevention)

We never sell your personal data without your consent.

4. Cookies & Tracking
We use cookies and similar tools to: 

  • Keep your cart saved
  • Understand how you use our site
  • Show you relevant ads 

You can manage cookie settings in your browser. Learn more at shopify.com/legal/cookies.

5. Your Rights
Depending on your location, you may:

  • Request access to or deletion of your data
  • Correct inaccurate info
  • Opt out of marketing
  • Withdraw consent

To make a request, email us at  info@error.jewelry

6. Children's Privacy 
We do not knowingly collect data from children under 16. If we learn we have, we’ll delete it.

7. Contact Us 
Questions? Reach us at: info@error.jewelry